Terms and conditions

See below link for the Terms and Conditions for the Amber energy product powered by Energy Locals.

Market Terms and Conditions - These are the terms that apply when you join Amber powered by Energy Locals.

Direct Debit Terms - These terms are for customers who pay by Direct Debit.

Concessions Terms - If Government concessions or rebates are applied to your account, they're covered by these terms.

Complaints policy - If you would like to make a complaint, find out how to do so with this link.

Privacy Policy - Find our detailed Privacy Policy.

Life Support -  Energy Locals Life Support information can be found here

Hardship - Energy Locals hardship policies can be found here.

Standing offer - Energy Locals Standing Offer can be found here.

Got Some questions?

Give us a ring at

1800 531 907

Or email us at info@amber.com.au