The Smart Energy Revolution has arrived

We have launched in VIC, QLD, ACT, NSW and SA.

Leave your email to be one of our first customers. When it’s your turn to come on board our team will be in touch to guide you through the process.
Oops! Something went wrong while submitting the form.

Contact us

Need a quick answer? 💡

Check out our surprisingly helpful

Or get in touch anytime using the support button below

Got a quick question? Send us a tweet.

Something urgent?

For minor faults and outages in your area, you'll need to contact your energy distributor. They’re responsible for the supply of energy – that is, the poles and wires, and connections to your home.

There are 5 distributors in Victoria, to see which one serves your area click here


13 12 80


13 24 12


13 16 26


13 17 99

United Energy

13 20 99
There are 3 distributors in New South Wales, to see which one serves your area click here


13 13 88


13 10 03


13 20 80


13 13 66


13 62 62


13 10 93

Need to speak with us over the phone? Amber's energy nerds won't put you on endless hold - instead, please leave us a detailed message to request a callback on 1800 531 907.

SmartShift™ customer?

If you have a genuine emergency related to your SmartShift™ optimisation please email our head technician at (they will be paged immediately).

Emergencies include: no hot water, your pool pump isn't working and it's affecting the health of your pool, or your battery has been overly discharging and you don't have any stored reserve.

Please include as much information as possible with your request so the team can start working on a fix immediately.

For other issues with your SmartShift™ optimisation (such as no usage data in the app) please email the team at

Our customers ❤️ us