Terms and conditions

Market Terms and Conditions - These are the terms that apply when you join Amber.

Direct Debit Terms - These terms are for customers who pay by Direct Debit.

Concessions Terms - If Government concessions or rebates are applied to your account, they're covered by these terms.

Life Support Terms - If you have a life support equipment, you're covered by these terms.

Hardship Policies - Our policies for customers experiencing hardship can be found here.

Complaints Policy - If you would like to make a complaint, find out how to do so with this link.

Privacy Policy - Find our detailed Privacy Policy.

Family Violence Policy - Find our detailed Family Violence Policy.

Standing offer - Amber's standing offer terms and conditions can be found using this link.

Amber SA SmartShift™ Battery Guarantee - Find our detailed SmartShift™ guarantee terms.

Got some questions?

Give us a ring at
1800 531 907
Or email us at info@amber.com.au