Yes, you do. That's because SmartShift™ is only possible if you're paying Amber's varying wholesale power prices, which allow you to save by using power at cheaper and greener times. To participate in the SmartShift™ Beta program we'll ask you to switch to Amber for a minimum commitment of 12 months. This helps us make sure we have enough time to get you up and running and get data on your results.

Supported home batteries can connect to the SmartShift™ algorithm remotely, so there's no need for a physical device. SmartShift™ optimises batteries to discharge at times when the wholesale price is more expensive than usual, lowering the overall cost of your energy usage. That's because you'll be using power from the grid at times when energy is cheaper and greener, and using power from your battery at times when energy is more expensive. You'll be able to see how SmartShift™ is optimising your battery, and how much it's saving you, using the Amber app.

We guarantee that a customer’s annual bill with the Amber SmartShift™ offer for batteries will be $300 lower than a pre-agreed market retail offer of your choice that is currently available in SA from another retailer at the time of entering into this arrangement with Amber. Amber will calculate this at 12 months and credit the difference to your Amber account, if the customer’s bill after 12 months is not at least $300 less than it would have been on the pre-agreed retail offer for comparison. The guarantee applies to the retail offer as defined in the Basic Plan Information Document for the pre-agreed retail offer for comparison.Limited to the first 50 Amber customers who sign up to SmartShift with a battery in SA. For exports, the guarantee includes all payments the customer actually receives for exports from the customer’s premises up to 2500kWh of exported energy, after which the customer’s exports will earn a FiT calculated according to average wholesale prices as published by Amber from time-to-time; minimum battery size of 9.5kWh.