Basic plan information documents

⚡️ Read This First

We pass on true wholesale prices to our customers, which includes wholesale energy costs, hedging costs, network charges (per kWh and per day), metering costs, environmental costs, and carbon offset costs. The usage price in these documents is the estimate maximum average price we would ever pass through over a calendar year for a customer (assuming network tariff: Flat/Anytime), and is based on Amber's Annual Bill Guarantee rate.  See our pricing page for prices our customers are paying in your area based on historical data

Heads up, our wholesale pass-through prices are changing from 1 July 2026, including network fees, market charges, environmental certificate costs. The wholesale spot price stays variable, as always. See what’s changing here . Our Quarterly Bill Guarantee rate changes from each quarter.

Victorian Energy Factsheets - CommBank Offer

Basic Plan Information Documents

Victorian Energy Factsheets - For Businesses

Basic Plan Information Documents - For Businesses

These terms generally only apply if you have power from Amber but haven't contacted us (otherwise you'll be on our market terms and conditions which are the main Amber products). This can happen if you have moved into a property where we're already supplying the electricity but you haven't set up an account with us.

NSW, Qld, SA and ACT Standing Offer - Terms and Conditions
Vic Standing Offer - Terms and Conditions

Got Some questions?

Give us a ring at

1800 531 907

Or email us at info@amber.com.au