The Green Electricity Guide has landed. But switching your electricity retailer isn’t enough to get us to 100% renewable energy.

The 2022 Greenpeace Green Electricity Guide aims to make it easier for consumers to pick a better, greener electricity retailer, so Australia can shift away from fossil fuels faster.

We share the same vision of a renewable future for Australia and we're listed in the Guide’s recommended providers. 

However, the Guide downplays a critically important fact that we want to raise awareness of.

It's WHEN you use power that really matters.

Here’s why: 

  • Unless you change when you use energy, the amount of green energy you use to run your home or business will be identical no matter which electricity retailer you’re with. All retailers buy power from the same grid, with the same mix of coal, gas and renewables.
  • This is true no matter how many renewable generators (solar or wind farms) your electricity retailer owns, or how many contracts they have with renewable generators.
  • There’s actually only one way to ensure you use more renewable energy in your home: do more of your energy-intensive activities at the times that wind and solar are plentiful in the grid, and less at times when coal and gas are.
  • This shifting is really important because it’s no longer the availability or cost of renewables that’s stopping Australia being 100% powered by green energy - it’s getting more people to use them when they’re being generated.  
"Imagine that every electricity retailer bought the same amount of renewable power as they sell to their customers, but none of their customers shifted their energy demand to times when renewables are generating. We would have excess, unused solar power in the middle of the day and we'd still be stuck with coal and gas generators that need to ramp up to meet the peak evening demand" - Dan Adams, Amber co-founder.

Amber's the only electricity retailer rewarding customers for using more renewables

The Guide rewards retailers which have contracts with renewable generators. These contracts are positive, but they don’t solve the fundamental problem of helping people actually use renewable energy when it’s available (the fastest way to get Australia to 100% renewables). 

The fact that existing electricity retailers’ overlook the importance of loadshifting is the whole reason why Amber launched our totally new way of buying electricity in 2018. 

Amber is the first Aussie electricity retailer (and the only one in the Guide) focused on rewarding our customers for shifting more of their energy usage to highly renewable times, knowing how important this is to the renewable energy transition. 

We incentivise this “loadshifting” with our wholesale electricity model. Wholesale prices drop when renewable energy is plentiful, and our app empowers people with visibility of these prices and the percentage of renewables in the grid. 

In this way we also give customers the tools and incentives to reduce their demand at times when wholesale prices spike, which is when coal and gas generators are charging exorbitant prices and making a large share of their annual profits. Shifting energy use away from these times is one of the most powerful things Aussies can do to accelerate the closure of coal and gas fired power stations. 

Moving beyond the status quo to accelerate our renewable future

So if you’re wondering how to make the right choice for the climate, supporting renewables is really quite simple: WHEN you use power matters. 

Increase your use of power at the times when the grid is greener - that is, when renewables are generating - and decrease your use of power when coal and gas dominate in the grid, and you can play an essential role in Australia’s renewable energy transition. 

If you have any feedback or questions, please get in touch by emailing our team on 

P.S. If you want to go deeper on the role of load shifting in the renewable transition, check out this article from the International Energy Agency, “The Clean Energy Transition Requires Action on Electricity Demand” or this one from the Australian Renewable Energy Agency, “Supporting the Energy Transition With Demand Response.