AMBER UNPLUGGED

AUSTRALIA’S ENERGY HABITS REVEALED

Amber and PureProfile surveyed 1,000 Aussie household energy bill decision-makers to shine a light on their energy habits. As a business that doesn’t profit from how much energy our customers use, we’ve got nothing to gain from their power habits - except insight to help them make smarter, greener choices. The results are in, and we’re ready to reveal how Australians are powering up and where they’re driving change.

PART 1

POWER STRUGGLES

THE GUILT OF ENERGY USE

Across the country, Australians are feeling the weight of their energy choices more than ever.

Rising electricity costs and a heightened awareness of environmental impact have made energy use a source of stress for many households. From air conditioning to kitchen appliances, people are rethinking their daily habits, torn between staying comfortable and keeping bills manageable. This guilt often stems from the pressure to do more for the planet while balancing the realities of financial strain, leaving many to question their energy decisions.

Australians’ feelings of guilt about their energy use are reflected in the numbers.

As part of our study, we uncovered just how many people feel conflicted about using everyday appliances and how they’re trying to adjust their habits to cope.

Here’s a closer look at the statistics that reveal the guilt Aussies are feeling when balancing comfort, cost, and environmental responsibility:

USING AIR-CONDITIONING

38%
38%
32

USING A POWERED CLOTHES DRYER INSTEAD OF HANGING CLOTHES ON A LINE

33%
33%
32

LEAVING THE TV ON AS BACKGROUND NOISE

33%
33%
32

USING THE HEATER

32%
32%
32

USING THE DISHWASHER INSTEAD OF HANDWASHING

19%
19%
32

OTHER

11%
11%
32

PLAYING ELECTRONIC GAMING CONSOLES

8%
8%
32

USING POWERED FITNESS EQUIPMENT

7%
7%
32

HOT SPOTS FOR ENERGY GUILT

Energy guilt is especially strong in hotter states, where air conditioning is often a necessity. As temperatures rise, the dilemma between comfort and cost becomes even more pressing for households.

South Australia

0
%

feel guilty about using their air conditioner

Queensland

0
%

feel guilty about using their air conditioner

These stats reveal just how much guilt weighs on Australians during summer, with many feeling conflicted about staying comfortable. From choosing air conditioning to using dryers over clotheslines, the pressure to manage both cost and environmental impact is real.

Adelaide

0
%

feel guilty about leaving their Hills Hoists unused while they opt for the powered clothes dryer instead.

Brisbane

0
%

also wrestle with the guilt of using the dryer over hanging their clothes outside.

DAY TO DAY  ADJusTMENTS

As energy costs rise, Australians are finding creative ways to cut back—making small shifts like swapping ovens for microwaves or more drastic changes, such as relying on public spaces for heating and cooling. These strategies reflect the growing challenge of balancing comfort with affordability, highlighting the lengths people are going to manage their energy use effectively.

Did you know

0
%

of Gen Z are showering at the gym to avoid using hot water at home.

Here are some of the ways Aussies are cutting back their energy usage to save on their power bills:

Going to bed immediately after dinner so l don't need to use my heating.
Not used the oven for weeks and used an air fryer or microwave instead.
Suffering freezing cold and sweltering heat because i cannot afford the electricity bills to heat and cool my house.
Working out of the library for heat and air con.
Charging my electric toothbrush at work.
Using solar lights and torches.

It’s not just how much energy you use—it’s when you use it that matters.

Aligning high-energy tasks, like running air conditioners or dryers, with periods of abundant renewable energy helps reduce both costs and environmental impact. Customers on Amber’s real-time pricing model have greater opportunities to benefit by tapping into these greener periods, managing energy more efficiently without compromising on comfort. This guide details the energy use of high-demand devices like dryers and air conditioners alongside lower-consumption items such as microwaves and fans.

SHIFT YOUR USAGE

2000W

Dryer

2000W

Wall panel heater

1500W

Portable heater

1300W

Dishwasher

500W

Washer

(energy star rated)

1000W

Washer

(older model)

2500W

AC Unit

2150W

Electric oven / stove

DON’T SWEAT IT

*450W

Vacuum

250W

Desk computer

60W

Laptop

(15 inch)

*1800W

Kettle

*1500W

Hairdryer

*1100W

Microwave

200W

TV

85W

LED TV

(50 inch)

65W

Electric fan

25W

Incandescent light

10W

LED light

250W

Fridge

*1200W

Toaster

these items do use a fair bit of energy but we generally only use them for a short period of time, so they're less likely to cost you a lot, even at a higher price time.

Energy use figures provided are not guaranteed. They are averages based on a cross-section of common appliances.

A few words from our CEOs, Dan and Chris:

At Amber, we understand that managing energy use can be stressful - especially as energy prices rise and the impact of climate change becomes more apparent. Many Australians are caught between the need to stay comfortable and the desire to reduce their carbon footprint. As the weather warms up, this tension can become even more intense, with households wondering if they should power up the air conditioning or hold back to save money and the environment.

Fortunately, spring and summer also bring some of the best opportunities for using renewable energy. During these months, solar and wind power generation surge, creating periods when renewable energy is abundant and wholesale electricity prices drop. With Amber’s real-time pricing, you can take advantage of these greener periods, using power when it’s both more affordable and more environmentally friendly.

You don’t need to feel guilty about using power if you’re using it at the right time. In fact, there are moments when wholesale electricity prices can even drop into negative territory due to an oversupply of renewable energy—meaning you could get paid to charge your EV or run appliances during these times. It’s all about timing.

Anyone can use Amber, whether you own your home, rent, have solar panels, or live in an apartment. Our pricing model gives all customers access to affordable energy when renewables are abundant - no need for a battery or solar panels to benefit from lower prices. And for those with solar or battery setups, Amber offers even more ways to maximise your investment, such as optimising EV charging or storing excess energy during sunny periods.

Managing energy use is crucial across Australia, especially during warmer months when temperatures soar and air conditioning becomes essential. Our survey revealed that 86% of Queenslanders and 76% of South Australians feel guilty about running their air conditioning due to concerns about high costs and environmental impact. Our pricing model allows you to use energy when the grid is at its greenest, meaning you can keep cool without the worry of a skyrocketing bill or feeling guilty about your impact on the grid.

Staying comfortable in your own home shouldn’t come with a sense of guilt. By using energy when it’s most abundant and least expensive, you can reduce both your costs and your environmental impact. Our mission is to make energy use simpler and more transparent, empowering Australians to take control of their power. To help you make the most of this, here are some tips for keeping energy costs down and reducing your impact during the warmer months:

  • Pre-cool your home: Use your air conditioning during the day when renewable energy is at its peak, then let the cool air keep you comfortable through the evening.
  • Use fans in the evening: A fan uses far less energy than an air conditioner and can circulate the cool air from earlier in the day.
  • Shift appliance use: Run energy-intensive appliances like dishwashers, washing machines, and dryers during sunny hours when solar generation is highest, instead of during peak evening hours.
  • Charge your EV smartly: If you have an EV, consider charging it when the grid has excess renewable energy, which could mean lower prices or even getting paid to charge

We understand where the future of energy is headed - and we’re building solutions to help customers stay ahead. The energy landscape is shifting, with renewables becoming the norm and technology transforming how homes and vehicles connect to the grid. With projects like our V2G trial with ARENA and our Amber For Batteries technology, we’re preparing for a world where energy flows freely between homes, cars, and the grid - empowering Australians to take control of their energy use.

The future of energy is here. With Amber, you have the tools to embrace it - saving money, lowering your carbon footprint, and staying comfortable along the way. Together, we’re leading the way to a smarter, more sustainable energy future where everyone wins.

This independent national consumer study was conducted by Pure Profile on behalf of Amber Electric, between 28 August 2024 and 2 September 2024. The research surveyed 1,000 Australian energy bill decision makers aged 18+ with representation from all states and territories across Australia.