Common questions we get asked

Your Week With Amber is our Amber’s newest in-app feature designed designed to give you deeper insights into how you’re tracking as an Amber customer. You’ll get weekly insights into your average wholesale rate with Amber, the average amount of energy and renewables you use, and the amount of energy you’ve used, as well as how this translates into real-world impact. To learn more about Your Week in Amber, check out our blog.  

The competition opens on October 25 2023 and closes end of day on November 22 2023. The winner will be drawn on November 23, 2023 and announced on November 27.

Yes, you have to be an Amber customer to enter the competition as it involves sharing Your Week With Amber, which is a feature only available to Amber customers. If you join Amber during the competition period, it's possible you may be able to be onboarded in time to take part. This is more likely if you already have a smart meter installed before joining. If you don't you will need to wait for your smart meter installation, as this is required in order for us to provide the usage and other metrics that are included in Your Week With Amber.

Yes, you can get more opportunities to win if you share more than once. Each public share with the hashtags and mentioning Amber with our social handle will get you an additional entry. Bear in mind that Your Week With Amber updates each week and there are multiple Your Week With Amber 'cards' (including your renewables impact, usage, price and bill forecast) and so there are various options for you to consider when deciding what and when to share.

You can share to Instagram, Facebook, Twitter or LinkedIn. Unfortunately we can’t track posts on TikTok so this is excluded from this competition. Also note that in order to be tracked for the purposes of ensuring your entry into the competition, the post needs to be shared to a public social profile. We are unable to track shares from private profiles.

want to learn more about your week with amber? Read our Latest blog.