Don't love your power company anymore?
Don't worry. We do the breaking up for you 👌
Our customers say it best
We got you - we break up with your old retailer for you so you can relax and enjoy your new-found power freedom. Our online signup form only takes 3 minutes to complete, and then we do the rest.
Wholesale energy prices drop when there are more renewables in the grid. So you can actually be rewarded for using greener energy.
The Amber subscription fee model is simple.
You pay us $15 per month - we give you direct access to the wholesale energy price (as well as our awesome app to help you track live prices and your usage).
Because we charge a flat fee, our only incentive is to help our customers reduce their electricity costs.
In 3 minutes, you can make a huge impact on shifting Australia's to 100% renewables.
Step 1
Fill out a short form in 3 minute with your billing information and ID.
Step 2
We break up with your retailer for you and install a smart meter for you at no additional cost.
Step 3
Sit back and relax. There are no lock-in contracts, no exit fees if you decide Amber's not for you.
Once you've joined our community of over 15,000 Aussies making an impact, we will help with:
We'll arrange for your meter read within a couple days of sign up.
If you don't have a smart meter, we'll organise one for you at no cost.
View live prices half-hourly and get cheaper energy prices when wholesale price drops.
Unlike other energy retailers, Amber makes exactly $0 on your energy usage.
We’re so committed to this mission that our $15 monthly subscription fee is our only profit for running the business.
There are no lock-in contracts, no exit fees, and no nonsense if you decide Amber’s not for you.
Amber is a new type of energy provider designed to unlock the value of renewables. Our mission is to shift Australia to 100% renewables faster. Go beyond offsetting and use more renewable energy. Amber is headquartered in Melbourne.
This exciting partnership was born out of CommBank’s recognition of the important role Amber plays in moving Australia towards 100% renewable energy - a goal we both strongly believe in. By joining forces in this partnership, we will work together to help more customers to shift their homes onto renewable power and save money on their energy bills. Commbank are also looking at how they can help save customers money with their everyday bills and commitments, and this partnership with Amber is just one of the ways they are continuing to reward their customers.
Once your initial free-subscription period ends after six months, you’ll roll over onto the standard Amber subscription rate of $15 per month. This $15 subscription fee ensures you have direct access to Amber’s wholesale pricing and is the only way that Amber generates revenue - rather than by charging you a retail mark-up on the energy you use.
This subscription fee will automatically be charged to your linked credit/debit card. With no lock-in contracts and no exit fees, you can cancel at any time.
While we really appreciate your enthusiasm, this offer is only available to customers who have received it directly from CommBank and the discount code is uniquely linked to you. This means only you can redeem the discount and it’s valid only once.
This offer is subject to Amber’s Terms and Conditions, and eligibility criteria. However, you’re more than welcome to invite others to join Amber by sending them this link.
To be eligible for the guarantee, each CommBank customer who is transferring to Amber must:
1. continue to be an Amber customer for a full 12 month period;
2. be at the same connection address or in the same local network area as registered previously with previous electricity provider;
3. at the end of the 12 months if the customer would have paid less under their plan with previous electricity provider, the customer should send Amber a bill from their previous electricity provider (if they haven't previously).
Amber will calculate what the customer would have paid with previous electricity provider and refund the difference between their actual Amber bill and the amount they are likely to have paid with previous electricity provider.
To apply for the credit, send a bill from your previous electricity provider to info@amber.com.au with the subject line CommBank customer guarantee and if you are eligible, Amber will credit your next month's bill.
Amber is a new type of energy provider designed to unlock the value of renewables. Our mission is to shift Australia to 100% renewables faster. Go beyond offsetting and use more renewable energyAmber is headquartered in Melbourne.
This exciting partnership was born out of CommBank’s recognition of the important role Amber plays in moving Australia towards 100% renewable energy - a goal we both strongly believe in. By joining forces in this partnership, we will work together to help more customers to shift their homes onto renewable power and save money on their energy bills. Commbank are also looking at how they can help save customers money with their everyday bills and commitments, and this partnership with Amber is just one of the ways they are continuing to reward their customers.
Yes, if they are a CommBank customer please feel free to share this link with them, all CommBank customers will receive this discount when signing up to Amber.
This offer is subject to Amber’s Terms and Conditions, and eligibility criteria.
When it comes to going green, Amber’s doing energy differently.
With Amber, a $15 monthly subscription fee empowers you to access wholesale energy prices that drop when there are more renewables in the grid.
With the Amber app, you can save even more by shifting your usage to greener, cheaper times. And by ‘save’, we mean cash and the climate.
Renewable energy is now the cheapest form of power. Our mission is to transition Australia to 100% renewables.
During the month of February each new sign up to Amber automatically goes into the draw to win this epic prize! Once you're signed up, each successful referral will gain you an extra entry!
The prize includes a Tesla Powerwall 2 home battery, solar panels and installation. The prize value is up to $23,000.
Learn more about the competition here
Even if you’re not moving into your new property just yet, still click “yes” when asked if you’re moving in to your new property. All you have to do next is give us the date that you would like electricity connected at your new home. To make sure the power is connected when you arrive, it’s a good idea to choose the business day before you move in. Make sure you give us at least three business days notice before the date.
If you are moving into a property in Victoria, you must make sure the main switch on your new property is in the OFF position on the day of your planned connection. If you can’t get to your property before the connection date, it may be a good idea to ask a real estate agent or property manager to do this for you, as we will not be able to complete the connection if the main switch is ON
The big energy retailers earn their money via the retail markup they add to the price of electricity. They make more money when you use more electricity, and when your bills are higher. What’s good for them is bad for you.
We reckon we’ve found a better way to do things. We charge a flat $15 subscription fee to cover the cost of running our business, so we can focus on one thing - helping you lower your electricity bills by unlocking the value of cheap renewables. No hidden costs, no contracts, and no exit fees.
While we really appreciate your enthusiasm, this offer is only available to customers who have received it directly from CommBank and the discount code is uniquely linked to you. This means only you can redeem the discount and it’s valid only once. This offer is subject to Amber’s Terms and Conditions, and eligibility criteria. However, you’re more than welcome to invite others to join Amber by sending them this link.
We understand changing electricity retailers is not something you do everyday. Fortunately, it is pretty easy and you won't lose power at any stage in the onboarding process!
After you have signed up online (it only takes 3 minutes), we will take care of everything for you:
1. Meter read: We contact your provider and arrange the final meter read.
2. Smart meter: If you don’t have a smart meter, we’ll get our partner to put one in for you at no cost.
3. Amber app: Download the free Amber app and start viewing live prices and get insights on your energy usage.
And if you change your mind during the 10-day cooling off period, you can easily switch back to your old retailer.
Having a smart meter enables you to see detailed usage data in the Amber app, which means you can be charged the exact wholesale electricity price for your usage as at each 30 minute interval, so you can be rewarded for using power at cheaper and greener times.
Without a smart meter, we can only pass through the typical wholesale rates in your area, because we can't see the times when you used power.
We attempt to install a smart meter for every Amber customer who doesn't already have one. Around 90% of the time we're able to successfully install a smart meter at no additional cost.
But for 5% - 10% of customers there may be some additional works required to create a safe environment for the meter install to take place. If this is the case, we'll explain any additional works that are required, and their cost and you'll always have the option not to proceed and to remain on a basic meter or interval meter if you choose, and will continue to receive Amber's typical wholesale rates.
Once your initial free-subscription period ends after six months, you’ll roll over onto the standard Amber subscription rate of $15 per month. This $15 subscription fee ensures you have direct access to Amber’s wholesale pricing and is the only way that Amber generates revenue - rather than by charging you a retail mark-up on the energy you use.
This subscription fee will automatically be charged to your linked credit/debit card. With no lock-in contracts and no exit fees, you can cancel at any time.
Amber’s whole model is about going beyond offsetting, to incentivise and reward people for shifting WHEN they use power. With Amber, you are empowered to use energy when it is greenest (and cheapest).
In the meantime, the best we can all do is offset any remaining unavoidable carbon emissions from our electricity use. We have two plans to choose from to help you do that:
Through the GreenPower scheme renewable generators are awarded certificates when they generate electricity, and consumers buy these certificates to offset their consumption. This essentially gives renewable energy a price premium over dirty sources, to encourage more development of renewable sources.
The cost of 100% GreenPower scheme is an additional charge per kWh added to the price you pay for energy. Check our pricing factsheets to view current GreenPower pricing for your network.
Amber was founded by two Aussie mates, Chris Thompson and Dan Adams in December 2017 with the goal of using new technologies to benefit customers and build a more sustainable world. Amber is owned by Chris & Dan, Amber’s employees, and our investors.
All Amber staff are granted shares when they join the team. They are passionate about climate impact and take deep ownership and responsibility in driving Amber’s mission forward.
Amber is backed by Australia’s leading VCs (including Square Peg Capital and Main Sequence Ventures), impact-focused investors and individuals, and most recently by CommBank.
CommBank’s investment and partnership will enable us to fast-track our mission through developing our technology faster and reaching more people sooner. With a million Amber customers we could shift enough demand to replace an entire coal fired power station with wind and solar farms.
The CommBank partnership allows us to take the customer base of CommBank on the renewables journey with us: Amber will offer services and discounted pricing to CommBank customers over time and also collaborate with CommBank to provide low-cost finance for household batteries, electric vehicle (EV) chargers and other smart devices.
