Have your climate cake and eat it too

When it comes to going green, Amber’s doing energy differently. Get access to wholesale energy prices that drop when there are more renewables in the grid, so you're empowered to save while doing right by the planet.

Step 1:

Sign-up Online

Sign up online in 3minutes

Step 2:

Your Contact Provider

We contact your provider so you don’t lose power during the switch

Step 3:

Contract Started

You enter a 10 day cooling off period, during which you can easily switch back to your old retailer if youchange your mind.

Step 4:

Download the App

Download the app to startviewing live prices. If you don’t have a smart meter, we’ll get our partner toput one in for you at no cost.

The secret is out. Greener = Cheaper

Behind the magic of Amber is one simple truth: renewable energy is now the cheapest form of power. You’re not alone if you didn’t realise - most retailers’ fixed price plans mask this juicy fact.

With Amber, a $15 monthly subscription fee empowers you to tap into the real cost of energy through our mobile app, letting you save even more by shifting your usage to greener, cheaper times. And by ‘save’, we mean your cash AND the climate.

Price (¢/kWh)
*Wholesale prices in chart above are based on actual prices over the time period 1 July 2020 - 30 June 2021, for the Melbourne postcode 3000.

The magic of the Amber app

Downloading and using the app is the single most important thing you can do to maximise the benefit of wholesale prices.

We'll use the app to notify you by  email, push notification, and/or SMS (your choice) whenever the wholesale price is much higher than usual, so you can shift your usage to cheaper and greener times.

Access cheap wholesale energy prices and boost the renewable energy revolution.
Join Amber

It’s easy to make the switch

In just 3 minutes , you can make a huge impact on Australia’s transition to 100% renewables.

Step 1:

Sign-up Online

Sign up online in 3minutes

Step 2:

Your Contact Provider

We contact your provider so you don’t lose power during the switch

Step 3:

Contract Started

You enter a 10 day cooling off period, during which you can easily switch back to your old retailer if youchange your mind.

Step 4:

Download the App

Download the app to startviewing live prices. If you don’t have a smart meter, we’ll get our partner toput one in for you at no cost.

1

Cooling-Off Period

The cooling-off period is a mandatory process that happens every time you change electricity providers. It lasts 10 business days, so roughly two weeks. We’ll send you welcome emails and updates during this time but if you change your mind in this cooling off period, you can cancel your transfer to Amber. No hard feelings!

2

Meter Read

The cooling-off period is a mandatory process that happens every time you change electricity providers. It lasts 10 business days, so roughly two weeks. We’ll send you welcome emails and updates during this time but if you change your mind in this cooling off period, you can cancel your transfer to Amber. No hard feelings!

3

You’re all switched

The cooling-off period is a mandatory process that happens every time you change electricity providers. It lasts 10 business days, so roughly two weeks. We’ll send you welcome emails and updates during this time but if you change your mind in this cooling off period, you can cancel your transfer to Amber. No hard feelings!

We back our our mission with a guarantee

(And put our money where our mouth is)

The majority of Amber customers save significantly on their bills with their previous retailer. But to give you peace of mind, we also make a promise: if you do pay more than the Default Market Offer for energy retailers over a 12 month period, we’ll credit you the difference.

Unlike other energy retailers, Amber makes exactly $0 on your energy usage. We’re so committed to this mission that our $15monthly subscription fee is our only margin for running the business.

*Wholesale prices in chart above are based on actual prices over the time period 1 July 2020 - 30 June 2021, for the Melbourne postcode 3000.

Our customers love us

I had Amber take over the electricity…

Four stars as I’ve only been with Amber for 2 months. They seem to be delivering what they’re selling. I love that we can support the increase in renewable energies! 😃✌️

Marceline Abadeer

Sales, Colorada

I had Amber take over the electricity…

Four stars as I’ve only been with Amber for 2 months. They seem to be delivering what they’re selling. I love that we can support the increase in renewable energies! 😃✌️

Marceline Abadeer

Sales, Colorada

I had Amber take over the electricity…

Four stars as I’ve only been with Amber for 2 months. They seem to be delivering what they’re selling. I love that we can support the increase in renewable energies! 😃✌️

Marceline Abadeer

Sales, Colorada

Frequently asked questions

How does Amber work?

When it comes to going green, Amber’s doing energy differently.

With Amber, a $15 monthly subscription fee empowers you to access wholesale energy prices that drop when there are more renewables in the grid, so you're empowered to save while doing right by the climate.

With the Amber app, you can save even more by shifting your usage to greener, cheaper times. And by ‘save’, we mean cash and the climate.

Renewable energy is now the cheapest form of power. Our mission is to transition Australia to 100% renewables.

What is the onboarding process?

We understand changing electricity retailers is not something you do everyday. Fortunately, it is pretty easy and you won't lose power at any stage in the onboarding process!

After you have signed up online (it only takes 3 minutes), we will take care of everything for you:

1. Meter read: We contact your provider and arrange the final meter read
2. Smart meter: If you don’t have a smart meter, we’ll get our partner to put one in for you at no cost.
3. Amber app: Download the free Amber app and start viewing live prices and get insights on your energy usage.

And if you change your mind during the 10-day cooling off period, you can easily switch back to your old retailer.

Do I need a smart meter? How much does it cost?

Having a smart meter enables you to see detailed usage data in the Amber app, which means you can be charged the exact wholesale electricity price for your usage as at each 30 minute interval, so you can be rewarded for using power at cheaper and greener times.

Without a smart meter, we can only pass through the typical wholesale rates in your area, because we can't see the times when you used power.

We attempt to install a smart meter for every Amber customer who doesn't already have one. Around 90% of the time we're able to successfully install a smart meter at no additional cost.

But for 5% - 10% of customers there may be some additional works required to create a safe environment for the meter install to take place. If this is the case, we'll explain any additional works that are required, and their cost and you'll always have the option not to proceed and to remain on a basic meter or interval meter if you choose, and will continue to receive Amber's typical wholesale rates.

What payment options do you offer?

We currently offer direct debit via bank account and credit card, and BPay to customers as payment options.

When you receive your bill with us, it will have a due date listed that is the date the direct debit is automatically processed. Please note there is a 1% transaction fee on credit cards.

BPAY is also available to all our customers, so you have the flexibility to pay your bill in advance (bill smoothing), or pay in instalments up to three days before the bill due date. If you are interested in this as a payment option, please reach out to us.