It’s easy to make the switch

Here’s everything you need to know before you begin shifting to greener and cheaper energy with Amber.

It’s easy to make the switch

Here’s everything you need to know before you begin shifting to greener and cheaper energy with Amber.

Switching is easy as 1,2,3

Step 1

Step 1

Sign up online in 3 minutes. You just need to provide your ID, contact details and billing information.

Today

Step 2

Step 2

We contact your retailer and start transferring you to Amber - you won’t lose power at any point. We'll organise a smart meter if you need one.

2 business days

Step 3

Step 3

Sit back and relax. You can now download the Amber app to start unlocking the value of real-time renewables and wholesale prices.

Within a week

Step 4

A no-stress switch

Bill guarantee backs you as you do your bit

An average customer saves 24% on the Default Market Offer with our wholesale prices. If you pay more than the DMO (or VDO in Vic), we'll credit you the difference.

Amber subscription and green plans

Our $15 monthly subscription helps you use more green energy. Plus you can get Carbon Neutral and GreenPower plans like with your old retailer.

No lock-in contract or exit fees

We want you to love Amber, but if you’re not happy, you can easily cancel at anytime. No hard feelings.

Moving house?

Switch now and let us know your moving date when you sign-up. We’ll make sure you have power on your first day in your new home.

Rated 4.6 stars for customer services from 306 reviews

Switch to Amber today

A no-stress switch

Bill guarantee backs you as you do your bit

An average customer saves 24% on the Default Market Offer with our wholesale prices. If you pay more than the DMO (or VDO in Vic), we'll credit you the difference.

Amber subscription and green plans

Our $15 monthly subscription helps you use more green energy. Plus you can get Carbon Neutral and GreenPower plans like with your old retailer.

No lock-in contract or exit fees

We want you to love Amber, but if you’re not happy, you can easily cancel at anytime. No hard feelings.

Moving house?

Switch now and let us know your moving date when you sign-up. We’ll make sure you have power on your first day in your new home.

Rated 4.6 stars for customer services from 306 reviews

Switch to Amber today

Switching is easy as 1,2,3

Step 1

Step 1

Sign up online in 3 minutes. You just need to provide your ID, contact details and billing information.

Today

Step 2

Step 2

We contact your retailer and start transferring you to Amber - you won’t lose power at any point. We'll organise a smart meter if you need one.

2 business days

Step 3

Step 3

Sit back and relax. You can now download the Amber app to start unlocking the value of real-time renewables and wholesale prices.

Within a week

Step 4

FAQs

1. Can I switch to Amber if I live in an apartment and/or rental property?

Yes! You may need a smart meter installed in order to see your detailed energy usage data in the Amber app. If you haven’t got one already, we’ll get one installed at no additional cost to you. You may just want to let your landlord or property manager know that the meter will be getting upgraded.

2. Why is there a subscription fee?

Unlike other energy retailers who charge a mark-up on the energy you use, Amber makes exactly $0 on your energy usage. We’re so committed to our ​​mission that the $15 subscription fee is the only revenue we generate to run the business.

‍3. How does the price protection work?

We pass through wholesale prices to customers directly which is typically significantly cheaper than the Government’s Default Market Offer (their reference price for power) over time. When there are price spikes, you'll get a notification so you can shift to greener, cheaper times. If for some reason you do still pay more than the DMO, we'll make sure you get the extra credited to you at the end of the year.

Join the power revolution

In 3 minutes you can get empowered to make a huge impact.

Switch to Amber today