We’re looking for exceptional people manager who is excited about driving a step change in the end to end customer experience for our customers. You will have strong management skills and comfortable in leveraging metrics to drive a great customer experience through your team. Your team will be liaising with our customers on a day to day basis and responsible for educating our customers on Amber’s product and mission, as well as addressing their concerns and problems as well as taking initiative to suggest ideas on how to improve and streamline internal processes.
You’ll reporting directly into the COO and be a key member of the operations leadership team.
Bonus points for the following
This is a full time role based in Melbourne. Due to Covid, we mostly work from home, with a few days a week catching up in a coworking space in the CBD when possible. We expect to remain Melbourne based but maintain flexibility between the office and WFH.
Please submit your CV and cover letter via the link below.
In your cover letter please answer the following questions:
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